1943 Industrial Drive, Libertyville, Illinois

Local Moving
Long Distance
Moving Services
Military & Government
Employee Moving
Full & Partial
Packing Services
Short & Long Term
Storage Services
Other Company

Long Distance Move Customer Survey

Shur-Way Moving and Cartage requests your help. Please complete the following Customer Satisfaction Survey based on your moving experience. We thank you for your business and time. On a scale of 1 to 5, 1 being the worst and 5 being the best.

* Required Fields

1. Was our office staff professional, courteous, and knowledgeable throughout your entire moving process? *

2. Was your salesman on time to your appointment? *

3. Was your salesman professional, courteous and knowledgeable throughout your entire estimate experience? *

4. Was your salesman able to answer all of your questions throughout the entire survey experience? *

5. Did the packer or packer’s arrive on time, and were dressed in a professional manner? *

6. Please rate the overall packing experience. *

7. Was your crew on time and courteous throughout the entire loading experience? *

8. Was your home prepared properly prior to moving? (use of rug runners, cardboard, door coverage) *

9. Did your crew demonstrate a professional appearance and remain courteous throughout your entire loading experience? *

10. Did your delivery arrive within the given delivery window? *

11. How would you rate the destination driver in terms of professionalism, appearance and courteousness during the unload/delivery experience? *

12. How would you rate your overall moving experience with Shur-Way Moving and Cartage? *

13. Throughout the moving process did you experience any household or cargo damage? If yes, please explain the circumstances below. *

14. Based on your moving experience would you refer Shur-Way Moving and Cartage to a friend, family member or co-worker? 1 being very unlikely, 5 being very likely. *

Full Name *


Email *

Move Date *